Complex Services, Simply Explained

MSP means Managed Service Provider. Instead of just selling you a service or software, we make things easier for you by configuring, maintaining, and supporting your technological environment. This means that we offer your typical IT services, including RMM, backup & disaster recovery, network/server/PC, website development & hosting, SEO, custom software solutions, VOIP, cloud computing,  and cybersecurity, all for a fraction of the price compared to in-house IT. 

RMM stands for Remote Monitoring and Management. This means we can remotely monitor and support your technical infrastructure, including your network, servers, and workstations, as well as endpoints like printers and phones. We receive alerts if your hardware isn’t functioning how it’s supposed to, so we can solve problems before you even notice them!

Our highest priority is our relationship with our clients. We understand that if you’re calling in for IT Support, you probably aren’t having a great day – and we’d like to make it better.

At RIMA IT, we are a local business looking to support other small to medium businesses in navigating today’s digital environment. The internet age can be complex and intimidating, so we do our best to make things simple and headache-free for you and your business. 

We offer a wide range of IT services, including network setup and management, cybersecurity solutions, cloud computing services, IT consulting, data backup and recovery, and hardware & software support. Our goal is to provide comprehensive IT support to help your business run smoothly and efficiently.

Protecting your business from cyber threats involves several strategies. We provide cybersecurity solutions such as firewall protection, antivirus software, network security assessments, and employee training on best security practices. Regularly updating your systems and software is also crucial to defend against the latest threats.

Cloud computing allows businesses to store and access data and applications over the internet instead of on local servers. Benefits include scalability, cost savings, remote access, and enhanced collaboration. Our cloud computing services help you transition to the cloud seamlessly and securely.

Regular data backups are essential to protect your business from data loss due to system failures, cyberattacks, or human error. We recommend daily backups for critical data and weekly or monthly backups for less critical information. Our data backup and recovery services ensure that your data is safe and easily recoverable.

When choosing an IT consulting firm, consider factors such as experience, expertise, reliability, and customer reviews. Look for a firm that offers a wide range of services, understands your industry, and can provide customized solutions. Our IT consulting services are tailored to meet your specific needs and help you achieve your business goals.

Improving network performance involves optimizing your network infrastructure, ensuring proper network configuration, and regularly monitoring network traffic. We offer network setup and management services to enhance your network’s speed, reliability, and security.

Managed IT services involve outsourcing your IT needs to a professional service provider. This includes proactive monitoring, maintenance, support, and security management. The benefits include cost savings, 24/7 support, and access to the latest technology. Our managed IT services allow you to focus on your core business while we handle your IT needs.

We prioritize data security and privacy by implementing robust security measures, such as encryption, firewalls, secure access controls, and regular security audits. Our cybersecurity solutions are designed to protect your sensitive data from unauthorized access and breaches.

Absolutely! We provide comprehensive hardware and software support, including installation, upgrades, troubleshooting, and maintenance. Our team ensures that your systems are up-to-date and running efficiently, minimizing downtime and maximizing productivity.

You can contact our IT support team via phone, email, or through our website’s contact form. We offer 24/7 support to address your IT issues promptly and effectively. Visit our Contact Us page for more information.