Your Business Deserves the Best
Managed IT Services and Support
From a Team That Knows Your Business Inside Out
RIMA IT isn’t an overseas call center or a faceless, scripted helpdesk.
Think of us like your own personal IT department – managing, protecting, and scaling your systems like they’re our own.
Don't Settle For Less.
We started RIMA because small and mid-sized businesses were stuck with two options:
- Outsourced support that doesn't care
- Expensive in-house IT
So we built something better – an IT partner that:
- Feels in-house
- Works on your terms
- Doesn't require overhead
Why Us?
Personalized IT, Built Around You
When you work with RIMA IT, you’re not calling a help desk – you’re connecting with your IT department. We integrate with your business, understand your operations, and provide the kind of support you’d expect from an in-house team – without the overhead.
Proactive, Not Reactive
IT shouldn't be something you only think about when things break. Our team works in the background to monitor, maintain, and improve your systems so you can stay focused on what you do best. We anticipate issues before they become problems.
Partnership That Scales With You
As your business grows, so do your IT needs. Whether you’re expanding offices, hiring remote teams, or adding new tools, we help you scale smoothly and smartly—with systems and support that grow alongside you.
Real People, Real Accountability
You won’t be passed from tech to tech or routed through a faceless support center. With RIMA IT, you get a consistent team who knows your business - and you’ll always know who you’re talking to. Fast, friendly, expert help is just a call or click away.
Services
No More IT Headaches
You’ve got enough to deal with – tech troubles shouldn’t be one of them. Whether it’s a slow network, glitchy software, or a printer that’s decided to retire early, we’ve got it covered. Our job is to make your job easier. From support and security to strategy and design, our services keep you connected, protected, and ready to grow.
Support
IT Support That Actually Solves Problems
Security
Cybersecurity That’s Not Just Buzzwords
Protect your business with top-tier cybersecurity, disaster recovery, as well as data management strategies tailored to keep you secure.
Design
Web & Cloud Services That Help You Grow
Elevate your online presence with expert website design, hosting, SEO, and cloud services that make your business stand out.
Framework
Your IT Strategy, Built for the Long Term
From strategic IT planning to managed services and IT training, our IT consulting services build the framework that powers your business, ensuring long-term success.
Who We Help
Built for Businesses Like Yours
We support Alberta companies that need IT to just work – without the hassle.
Whether you’re an auto shop, landscaping company, registry or insurance firm; we’ve got your back.
RIMA IT partners with small and mid-sized businesses that rely on technology to stay productive, secure, and competitive. If IT is critical to your day-to-day, we’re the right team for you.
- Accounting
- Automotive
- Construction
- Electrical
- Engineering
- Insurance
- Irrigation
- Landscaping
- Logistics
- Maintenance
- Manufacturing
- Non-Profits
- Oil & Gas
- Property Management
- Real Estate
- Registries
- Restaurants
- Travel
- Warehousing
Ready to Upgrade Your IT?
We’re ready when you are. Reach out and let’s explore how RIMA IT can support your team, secure your systems, and simplify your IT – starting today.
Get in touch by Phone, Email, or our online Contact form for more information on how we can help you.
Service Areas
Proudly Alberta-Based and Always Here to Help.
RIMA IT is rooted in Calgary but works with businesses across the province. Whether you’re in Airdrie, Lethbridge, or anywhere in between, we’re ready to support your IT needs.
Don’t see your town? Reach out – we may already be there.
Your location not listed?
Contact us to see if we offer our comprehensive IT Support and Consulting Services near you!
Vendors
Valued Partners
We partner solely with trusted vendors to provide only the highest quality of service.
FAQs
Quick Answers to Common Questions
Because getting clarity shouldn’t require another phone call.
What are Managed IT Services?
Managed IT Services involve outsourcing your company’s IT operations to a specialized provider. This includes proactive monitoring, maintenance, security, licensing, asset management, and ongoing support to ensure your systems run efficiently, securely, and with minimal downtime.
Why should small businesses consider Managed IT Services?
Small businesses benefit from Managed IT Services by gaining access to expert support without the overhead of an in-house team. This approach offers cost savings, enhanced security, and allows businesses to focus on core operations.
How does RIMA IT Consulting ensure data security?
We implement comprehensive cybersecurity measures, including firewalls, encryption, 2FA/MFA, regular audits, and employee training, to protect your data from threats and ensure compliance with industry standards.
What is the response time for IT support requests?
Our team is committed to prompt responses. Most support requests are addressed within 15 minutes to 1 hour, with urgent issues and emergencies prioritized to minimize downtime.
Can RIMA IT Consulting assist with remote work setups?
Yes, we specialize in setting up secure and efficient remote work environments, ensuring your team stays connected and productive from any location.
Do you offer customized IT solutions?
Absolutely. We tailor our IT services to meet the unique needs of each client, ensuring solutions align with your business goals and challenges.
What industries does RIMA IT Consulting serve?
We cater to a diverse range of industries, including engineering, restaurants, insurance, and retail, providing specialized IT solutions that meet sector-specific requirements.
How do I get started with your services?
Simply contact us through our website or give us a call. We’ll schedule a consultation to assess your needs and develop a customized IT strategy for your business.
Article
7 IT Mistakes Growing Businesses Make in 2025 (And How to Avoid Them)
Technology can drive your business forward – or quietly hold it back. In this quick-read guide, we break down the most common IT missteps we see growing businesses make in Alberta, along with practical advice to help you avoid them.
What you’ll learn:
- Why DIY IT support can become a hidden cost
- How to protect your data without overspending
- What to ask before hiring any IT provider
- Tips for building scalable, secure infrastructure from day one
Want more business IT tips?