Our Team

Meet Your Go-To IT Team

Chris Stokes

President

Chris founded RIMA IT in 2018 after more than 15 years in the IT industry. Known for his personable and hands-on approach, he specializes in helping businesses streamline their technology, strengthen security, and modernize operations. His passion lies in building long-term relationships and delivering practical IT solutions that make a real difference for clients.

Matt Jacyk

Technical, Design & Development

Matt has been working in the IT field since 2018 and brings a strong background in software development, web design, and technical strategy. He’s passionate about combining technology and creativity to build efficient, user-friendly systems. As RIMA IT’s in-house App and SEO design expert, Matt helps clients stand out online while keeping their systems performing at their best.

Sang Nguyen

Technical Services Specialist

Sang has been working as a computer technician for over 10 years and brings a strong background in troubleshooting, device management, and end-user support. He’s known for his hands-on approach, attention to detail, and commitment to delivering reliable IT solutions to clients.

Sydney Harrison

Administrative & Customer Care

Sydney has over 7 years of experience in customer service, administration, and accounts payable/receivable. She’s passionate about creating positive client experiences and keeping operations running smoothly behind the scenes at RIMA IT.

Testimonials

Don’t Just Take Our Word for It

We could talk all day about our commitment to personalized IT, but nothing speaks louder than the results our clients see every day. Here are just a few of their stories:

Ciao Tours

“I’ve been working with RIMA IT for over 3 yrs and have known and worked with Chris for 10 yrs. He’s built a great team which is knowledgeable and professional. Communication is great and they’re always available to assist my business. I highly recommend RIMA IT to anyone looking for reliable IT support.”

Matthew S

Owner

ciaotours.com

JPAS Auto Service

“I have been working with RIMA I.T (JPAS Auto Service) for years and I cant give enough praise about Chris and his company. Super friendly and extremely knowledgeable in all areas regarding I.T. RIMA I.T takes a massive weight off my shoulders as a business owner, as I know that any issues I.T related are handled in a timely manner and professionally. Highly recommend Chris and his team at RIMA to any business, whether just starting out like I was, or a firmly established business looking for a solid, fair priced, friendly team to take care of them.”

JP Morrow

Owner

jpasautoservice.ca

Contemporary Coachworks

“RIMA IT is by far the best IT company we have dealt with in over 20 years that we have been in operation. We have two locations with over 40 staff and the service is so efficient and effective. To compare our old IT services to RIMA is incomparable. They literally go above and beyond for us. Always weighing out all of the options and finding the best solution for our business. Prior to working with RIMA, we shopped around for months and got multiple quotes for multiple IT providers. Chris Stokes is our main operator and his skills and ideas immediately affected the production of our business. If I could give more than 5 starts i would!”

Greg Sun

Shop Manager

www.contemporarycoachworks.com

Spectrum Land Services LTD.

“ I chose RIMA-IT as Spectrum Land Services Ltd. primary IT service provider due to the comprehensive knowledge and skill Chris Stokes brings to the table in the IT arena. On numerous occasions, Spectrum Land Services required immediate service to rectify either a software or system issue and every single time we have received not only a very timely response, but a positive outcome to resolve the situation entirely. Without any reservation, I highly recommend RIMA-IT to assist you with all your IT related requirements, including consultation before making any material decisions related to your network, mainframe, infrastructure or hardware. “